Your AI receptionist. Always on.
Every call answered. Every lead captured. Every appointment handled.
Call pipeline
Live demo viewIncoming Call
+39 ••• 2184 — 09:12
AI Conversation
Natural voice, interruption-aware
Qualification
Service, address, urgency
Appointment
Today 14:30 — slot confirmed
CRM
Record created, owner assigned
Follow-up
Confirmation + reminder scheduled
The problem
The phone rings. Nobody is free.
For businesses that live on inbound enquiries, the front desk is the bottleneck.
Missed calls
Nobody is free when the phone rings — and the caller tries the next company.
Calls outside hours
Evenings, weekends and holidays generate enquiries your office never hears.
Missed appointments
Bookings slip because nobody confirmed, reminded or rescheduled.
Slow responses
The first business to reply usually wins the job. Hours later is too late.
Unanswered messages
Voicemails, forms and enquiries pile up with no owner.
Too many channels
Phone, SMS, email and chat all need an answer, from the same small team.
The solution
Every gap, covered.
One agent handles the work that used to depend on somebody being free.
Missed calls
Every call is answered immediately, in a natural voice, with no queue.
Calls outside hours
The agent works nights, weekends and holidays and books into the next available slot.
Missed appointments
Confirmations and reminders go out automatically; customers can reschedule by phone.
Slow responses
Qualified lead details reach your team within seconds of the call ending.
Unanswered messages
Every conversation becomes a structured record with a summary and next action.
Too many channels
Calls and messages funnel into one place, written back to your CRM.
24 / 7
Open when your office isn't.
A large share of enquiries arrive when nobody is at the desk. Those calls now turn into booked work instead of voicemail.
Evenings
After the office closes
Weekends
Saturday and Sunday enquiries
Holidays
No shutdown, no voicemail
Peak hours
When every line is busy
Appointments
From conversation to confirmed booking.
The agent owns the whole booking lifecycle, not just the first call.
Booking
Books into real availability, not a waiting list.
Rescheduling
Moves appointments when a customer's plans change.
Cancellations
Frees the slot and notifies the team instantly.
Reminders
Automatic reminders before the visit.
Calendar sync
Two-way sync so your calendar is the single source of truth.
Availability checks
Respects working hours, travel time and technician schedules.
Example conversation
It asks what your team would ask.
An illustrative call, from first sentence to confirmed appointment.
Inbound call
Heatvox AI receptionist
Dashboard
Everything the agent did, in one view.
Calls, leads, summaries and urgent requests in one place. The figures below are demo values shown as an example.
This week
Demo data — illustrative onlyCalls handled
128
Appointments booked
41
Missed calls
0
Urgent requests
6
Recent leads
Marco B.
Boiler — no heating
Elena R.
AC not cooling
J. Whitfield
Annual maintenance
S. Okafor
New install quote
Call summary
Caller reported no heating or hot water since the previous evening. Property is a first-floor flat with a combi boiler. Flagged urgent, booked for the same afternoon, CRM record created and confirmation sent.
Integrations
Plugged into your existing systems.
Connections are confirmed during setup based on what your business actually uses. Logos and names shown here do not imply an official partnership.
Google Calendar
Outlook
CRM
Phone
Zapier
Other business systems
Onboarding
Setup. Testing. Go live.
Heatvox is configured around your actual services, hours, FAQs, business rules and appointment system — not a generic script.
Setup
We configure the agent around your real services, opening hours, FAQs, pricing rules, call flows and booking system.
Testing
You call it yourself and review transcripts. We tune the wording, the questions and the escalation rules until it sounds like your business.
Go live
Calls are forwarded to Heatvox. From day one every call is answered, logged and acted on — with your team in control of escalations.
Book a demo
Hear your own AI receptionist answer a call.
Tell us about your business and we'll configure a demo around your services, hours and booking rules.
FAQs
AI receptionist, explained.
A voice agent that answers your phone like a trained front-desk employee: it greets the caller, understands what they need, collects the details, answers common questions and books the appointment in your calendar.
Yes. It answers at night, at weekends, on holidays and whenever your team is already on the phone or on site.
Yes — it checks real availability, books the slot, and can reschedule or cancel on a later call, keeping your calendar in sync.
It handles the technical vocabulary of your trade and the questions you choose to brief it on. Anything requiring a survey or a quote is passed to a person with the context attached.
Yes. You define the rules — urgent jobs, existing customers, specific services — and the agent transfers or arranges a callback.
Yes. You keep your number and forward calls to Heatvox, all the time or only outside hours.
Yes, including Google Calendar and Outlook, so availability and bookings stay accurate.
Yes. Each call can create or update a record with the caller's details, the service requested, urgency and a conversation summary.
Yes. It detects urgency from the conversation, prioritises the job and follows your escalation path — including transferring to an on-call number.
Completely. Greeting, tone, questions, the services it offers and the things it must never promise are all yours to define.
It doesn't guess. It tells the caller honestly, captures the question and hands it to your team for a callback.
Most AI receptionists are configured and tested within a few days, depending on how quickly we can collect your services, hours and booking rules.